8e889 Privacy Policy — We Keep Your Information Safe

Privacy Policy Introduction

8e889 ("we", "our", "platform") is committed to providing a safe and reliable online gaming experience for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right and protecting it is one of our highest responsibilities.

This privacy policy will explain in detail what types of information 8e889 collects, why it is collected, how it is used, where it is stored, and when it may be shared with any third party. This policy applies alongside our Terms and Conditions.

By using 8e889's services, you are agreeing to this privacy policy. If you disagree with any part of this policy, please contact us before using our services.

Information Collection

1

The Information We Collect

8e889 may collect various types of information when interacting with you. This information comes from two main sources — what you provide directly, and what is collected automatically through your use of the platform.

Type of Information	Example	Method of Collection
Identity Information	Name, date of birth, national ID number	Provided by you at the time of account registration
Contact Information	Email address, mobile number	During registration and support contact
Financial Information	bKash, Nagad, Rocket numbers, bank account details	During deposits and withdrawals
Technical Information	IP address, browser type, device information	Automatically logged
Usage Information	Game history, betting records, transaction history	Automatically during platform use

2

Cookies and Tracking Technologies

8e889 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device that remember your preferences and session information.

We use the following types of cookies:

Essential cookies: Required for the core functionality of the platform — login sessions, security tokens, and so on.
Functional cookies: Remember your language preference and other settings.
Analytics cookies: Used to monitor and improve platform performance.

You can manage cookies through your browser settings, however disabling certain cookies may limit platform functionality.

Use of Information

3

Why We Use Your Information

8e889 uses collected information for the following purposes:

To create and manage your account
To verify identity and confirm age (21+ age requirement)
To process deposits and withdrawals
To provide gaming services and manage sessions
To diagnose and resolve technical issues

To prevent fraud and money laundering
To implement responsible gaming policies
To communicate with you and provide support
To improve platform quality and security
To meet legal obligations

8e889 never sells your personal information or transfers it to third parties for marketing purposes without your consent.

Information Sharing

4

When We Share Information with Third Parties

8e889 may share collected information with third parties in the following limited circumstances:

Payment Processors

Necessary information is provided to bKash, Nagad, Rocket, and banking services to complete transactions. This information is used solely for payment processing.

Technology Service Providers

Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI) may receive limited information in order to deliver gaming services.

Security and Identity Verification

Necessary information may be shared with trusted service providers for fraud prevention and identity verification.

Legal Obligations

Legally required information may be disclosed in response to a court order or a valid request from a government authority.

Data Security

5

How We Keep Your Information Secure

8e889 follows industry-standard security practices to protect your personal information. Our security framework includes:

SSL/TLS Encryption

All data transmitted on the platform is protected with 256-bit SSL encryption.

Secure Servers

Your information is stored in secure data centers within a firewall-protected environment.

Access Controls

Only authorized personnel are granted access to personal information for specific, necessary purposes.

Password Hashing

Passwords are never stored in plain text — industry-standard hashing algorithms are used.

Regular Audits

Systems are regularly tested and updated to identify security vulnerabilities.

Data Minimization

Only the information necessary to provide the service is collected.

While we ensure the highest level of security, transmitting information over the internet is not entirely risk-free. Therefore, keep your account password confidential and contact us immediately if you notice any suspicious activity.

Data Retention Period

6

How Long We Retain Information

8e889 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

Account information: Retained while the account is active and, after account closure, for a specified period as required by legal obligations.
Transaction records: Long-term retention may be required in accordance with financial regulations.
Gaming history: Retained for a set period for responsible gaming monitoring and dispute resolution.
Support communications: Retained to improve service quality and for future reference.
Cookie data: Session cookies are deleted when the browser is closed; persistent cookies are automatically deleted after their set expiry period.

Once the necessary retention period has passed, 8e889 securely deletes or anonymizes personal information.

Your Rights

7

Your Rights Regarding Personal Information

Right to Access

You have the right to know what information we hold about you and to receive a copy of that information.

Right to Rectification

You have the right to request correction of any inaccurate information in your personal data.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted.

Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted.

Right to Data Portability

You have the right to receive your information in a structured, commonly used format.

Right to Object

You have the right to object to the processing of your information for specific purposes.

To exercise these rights, contact us at [email protected]. Our support team is available 24/7 in Bengali and English and will respond to your request as quickly as possible. Identity verification may be required for some requests.

Privacy of Minors

8

Policy for Those Under 21

8e889 is operated solely for individuals aged 21 and above. We do not knowingly collect personal information from minors.

We conduct an age verification process at the time of account registration. If it becomes known that information from a person under 21 has been collected for any reason, that account will be closed immediately and the collected information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

Policy Changes

9

Privacy Policy Updates

8e889 reserves the right to update this privacy policy when necessary. If significant changes are made to the policy, we will:

Publish a notice on the platform.
Endeavor to notify registered users by email.
Include the date of the most recent update at the beginning of the policy.

Continued use of the platform after updated policy is published will be considered as your acceptance of the changes. We therefore recommend reviewing this page regularly.

Contact and Complaints

10

Privacy-Related Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

Email Support

[email protected]

Live Chat

Available 24/7 in Bengali and English

Our privacy team will review your request as quickly as possible. For more information, visit our FAQ page or go to our About Us page.

Your Privacy Is Our Priority